TrustLOS is a mobile and web-based online interface to facilitate the acquisition of loan applications. It consists of pre-configured workflows for credit scoring, document checklists, and a quick appraisal process.

  • TrustLOS Solution empowers an online interface on their website to facilitate the acquisition of loan applications. TrustLOS supports tech-savvy users who prefer to submit loan applications and documents online.
  • TrustLOS facilitates the display of loan schemes online and provides self-service interfaces for EMI calculators, ready reckoners for loan eligibility, and document checklists, thus facilitating the 24x7 loan applicant acquisition and appraisal process.
  • A pre-configured workflow for credit scoring, document checklists, and approvals helps with a 50% reduction in turnaround time. LOS also provides mobile-based access for applicants and bank management to track their status.

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About TrustLOS

  • Pre-configured workflows for retail loans and corporate loans.
  • Configurable and parameterized to specific BFSI practices.
  • Ready Reckoners for Eligibility, EMI.
  • Document checklists and document management.
  • KYC check, credit bureau check, credit rating.
  • Notifications and dashboards.
  • Third-party integrations like PAN verification, credit bureaus, and core banking.
  • Amount-based approval workflow of officers, managers, and management.
  • Agency-based loans.


    • Key Functionality : for TrustLOS


    Round-the-clock Access

    We provide 24x7 online access for loan applications, application status tracking, and document uploads.

    Automation of Credit Department Processes

    Every loan case needs to have thorough documentation.

    Applicant Credit Score Eligibility

    Applicant Credit Score/Credit Eligibility Computation based on uploaded documents.

    Document Management System

    The Document Management System stores and retrieves documents uploaded by the branch or the applicant online.

    Credit Appraisal Techniques

    All loan products and credit officers use uniform credit appraisal techniques and processes.

    Configurable Charge Engine

    A configurable charge engine automatically posts the service charges.

    Hierarchical Authorizations

    Complete the workflow for hierarchical authorizations by credit officers, committees, and management.

    Online Integration with the Credit Bureau System

    The system integrates online with the credit bureau and E-KYC systems to determine the applicant's online credit score and KYC.

    Simple GUI, secure solution

    The platform is uniform and seamlessly integrates with other modules in the TrustBankCBS Suite.

    Online Role-Based Access to External Agencies

    For quick responses, the system provides online role-based access to external agencies like valuation, lawyers, and architects.

    Business Benefits : Of TrustLOS


    Reduced TAT (turnaround time) is essential for the acquisition of good and secured loan applicants, as well as to excel against competition from other BFSIs.

    Sound credit appraisals and documentation ensure the minimum risk of bad loans.

    Setting rules allows for proper evaluation and increases transparency.

    The system operates in real-time 24/7, facilitates online customer acquisition, boosts business prospects, and lowers operational expenses.

    Branch offices, the central credit section, and agencies use uniform software and a platform for LOS operations.

    Correct and uniform documentation of security agreements ensures better recovery.